Good questions make good trips
Frequently asked questions
Find the practical details guests want before they board a New York & Lake Erie Railroad excursion.
What our guests want to know
The short version before the long ride.
If your question is specific to a date or event, the booking page for that ride is the final source of truth.
View current scheduleAre there restrooms on the train?
Restrooms are available in the Gowanda depot and in the Daniel Webster car.
Are the train stations accessible?
The current FAQ states that Gowanda boarding is not currently accessible and that the South Dayton destination is wheelchair accessible. Contact the railroad before booking to discuss current access details.
How do I check in?
Arrive 30–45 minutes before departure and check in at the ticket window with printed or electronic confirmation.
Where is the station located?
The station is at 50 Commercial Street, Gowanda, NY 14070. Some murder mystery dinners use The Gowanda Moose at 201 Aldrich Street; confirm the meeting point on the event page.
What is the office phone number?
Call 716-532-5242 during office hours, Monday through Friday from 9 a.m. to 4 p.m. Ride mornings can be busy.
Do train rides run year-round?
The railroad’s calendar is seasonal, with scenic, family, wine, holiday, and event excursions appearing at different times. Check the current schedule for active departures.
Plan the day
Still planning?
Call the office or send a question before you book.