Your information
Privacy policy
How New York & Lake Erie Railroad handles information from this website and its booking partners.
Last updated: September 23, 2026
Information we collect
New York & Lake Erie Railroad may collect information you provide when you contact the railroad, request trip information, purchase a gift card, or book a train ride. This can include your name, email address, phone number, billing and payment details handled by the booking provider, and the contents of your message.
This website may also use essential cookies and, when enabled, analytics cookies. The current booking provider may set cookies needed to display availability, process reservations, and support payment.
How we use information
- To respond to questions and inquiries.
- To process bookings and gift card purchases through the booking provider.
- To communicate about a reservation, schedule change, or operator cancellation.
- To understand how visitors use the website when analytics consent is provided.
Service providers
Booking and payment processing are handled through the third-party booking provider linked from this site. Analytics and website services may include Google Analytics, WordPress or hosting services, and consent-management tools used by the operator. Third-party providers process information under their own policies.
Your choices
This site uses essential cookies only. You can also contact the railroad to ask about a privacy request or to update information submitted through the contact form.
Contact
For privacy questions, contact New York & Lake Erie Railroad at cwilliams@nylerr.com or 716-532-5242.